Unified multi-site CMS platform for a national Canadian senior living operator

The Challenge

A national senior-living operator ran multiple properties across Canada, each managing content independently — no shared platform, no unified brand experience, and no way to centralise content governance. The operator needed a single CMS that could serve every property while allowing location-specific content strategies.

The Approach

A Sitecore multi-site architecture unified all properties under one platform. A shared component library provided brand consistency while allowing location-specific configuration, and the platform was integrated with the operator's CRM for data continuity across resident and family touchpoints. Content-migration strategies were built per property, with location-specific content structures to support each site's operational requirements.

The Outcome

The platform delivered a unified brand experience across all properties, enabled centralized content management with location-level flexibility, and reduced the operational overhead of maintaining separate content systems.

Technologies Used

Sitecore, Azure, CRM integration.

Anonymized professional experience from a senior engineering and architecture role at a leading North American technology firm. Presented to illustrate scale, technology, and solution — not an Azzal Solutions client engagement.